What Does a Security Guard Do?

Security Guard Baltimore Maryland protect people and property from criminal activity. They proactively watch for risks, mitigate threats and contact authorities if a problem arises.

In addition to their law enforcement duties, security guards are often the first responders to medical or fire emergencies. They use their training in conflict de-escalation to diffuse situations and ensure safety until emergency services arrive.

Benefits of Hiring a Security Guard: Securing Peace of Mind

  1. Deterrent

The presence of a security guard is an effective deterrent against many types of crime. Thieves are less likely to attempt a break-in when they know that there is an unarmed security officer present who can quickly and efficiently respond to any incidents. Security guards are trained to respond to security threats and emergencies such as fires, medical crises and natural disasters. They can assist in evacuations, provide first aid and coordinate emergency services.

Security guards are also able to monitor property entrances and exits, ensuring that only authorized individuals gain access. By regularly checking credentials and maintaining logs of visitors, vendors and employees, they can help prevent unauthorized entry into sensitive areas such as warehouses or retail outlets.

They can also patrol in high-risk areas, monitoring the environment and taking action when they see anything suspicious. Having someone on site to act as a deterrent and a visible presence can also help reduce the risk of security breaches that may occur without anyone’s knowledge, such as an employee taking merchandise from a store or a security guard being assaulted by a criminal.

A study involving security guards and crime prevention found that the presence of a uniformed security guard was an effective crime deterrent. The guards in the study were civilian security staff who did not carry guns and had no police powers, but they were tasked with patrolling the stations based on official crime data that were deemed to be prone to crime and anti-social behavior. Guards in the treatment condition were given specific patrol instructions that were different from their normal duties and were tracked by hand-held devices to ensure a consistent level of coverage.

  1. Detection

The presence of security guards is associated with a reduction in burglaries and other crimes. Their visibility also provides a sense of safety for employees and customers and deters crime by making criminals think they are being watched or that they may get caught if they commit a crime. If an incident does occur, a trained security guard can respond quickly and assess the situation to determine what is needed to prevent a problem from escalating, such as calling for additional resources or detaining suspects until police arrive.

Security guards perform a variety of tasks to protect buildings and facilities, including monitoring entrances; patrolling premises to detect suspicious activity; writing reports; responding to alarms; investigating disturbances; apprehending suspects; conducting searches; enforcing rules such as no smoking or loitering; operating surveillance equipment; and providing customer service assistance. These activities require excellent written and oral communication skills because the guards must accurately document their work for insurance companies and law enforcement agencies.

Studies of the effects of preventative private policing have found that security guards, along with place managers and other deterrent interventions, can materialize some aspects of state policing in urban areas. These measures not only deter offending behavior but also lead to increased detection of crime and displaced it to other locations, times or victims.

However, it is important to note that the research on these non-state policing agents is still in its early stages. Moreover, it is likely that the effectiveness of these measures will depend on the delivery method, the type and characteristics of the area in question, and other environmental variables. In addition, the effects of these measures are likely to interact with other situational crime prevention strategies such as CCTV cameras or improved lighting.

  1. Response

The mere presence of a security guard can act as a deterrent against crime, since criminals are less likely to break into property or vandalize a building when they know there’s someone nearby watching their every move. Security guards conduct routine patrols, monitor surveillance systems, and enforce rules to prevent unauthorized access and other security threats. They also respond to alarms and alerts, taking appropriate action and contacting law enforcement or other emergency services when needed.

In addition, security guards may be required to perform basic first aid or CPR if there is an accident or medical emergency. This is a critical aspect of their job, as it can make the difference between life and death for people who need immediate assistance. For this reason, it’s important for security guards to be in good physical condition and to undergo regular health checks to ensure they are capable of handling the responsibilities of their job.

Security guards often work shifts, which can add to their stress levels. A study by the University of Teheran found that high demands, strictness, conflict/uncertainty, and noxious exposures contributed the most to occupational stress in security guards. Other factors that contribute to stress in security guards include shift and night work, extended working hours, lack of breaks, and short or unpaid annual leave. Having the right level of training, a suitable workplace, and coping techniques are key to managing security guards’ stress. The best security companies will also invest in ongoing training for their staff to make sure they are up-to-date with the latest equipment and technologies as well as security protocols, crisis management and conflict resolution. This will help to reduce stress and increase productivity.

  1. Communication

In their roles, security guards must be able to convey information quickly and clearly, even under pressure. They must provide instructions to staff and guests, relay incident reports, and communicate with law enforcement. In emergency situations, clear communication can save lives by facilitating an orderly evacuation or alerting authorities to the situation at hand.

Strong interpersonal skills are essential for building positive relationships with clients and colleagues, which is a key component of successful security work. This includes listening actively to others and responding appropriately with empathy, avoiding distractions and interruptions, and reflecting back the speaker’s feelings and emotions. It also involves being respectful of cultural differences and language barriers, and providing support for those with special needs through active listening and interpreting services.

De-escalation strategies and handling difficult situations are also important aspects of effective communication for security professionals, as they are often the first point of contact in volatile situations. They should be able to remain calm in high-stress scenarios, and understand how to effectively defuse tense situations by using non-verbal cues like body language and facial expressions and proxemics to read their environment. This can help them to avoid escalating the situation further, and to ensure that they are following all relevant protocols and procedures.

Additionally, they must be able to identify individuals who may be acting suspiciously or presenting a threat and be able to communicate with those who do not speak the same language. Many security training programs include modules that focus on honing these communication skills, often through simulated scenarios or role-playing exercises. In addition, there are a number of self-improvement techniques that security guards can implement to improve their communication, such as practising active listening and articulating thoughts clearly, seeking feedback from colleagues, and reading about communications strategies and best practices.

  1. Training

Security guards need to be knowledgeable about the specific security related issues that they face. They also need to be familiar with basic computer software and equipment such as security cameras and access control systems. Security guards need to be able to communicate clearly, both verbally and in writing. This is particularly important in situations where they are escorting people through a facility or relaying information about a critical incident.

Lastly, they need to be aware of basic first aid procedures and be ready to act in an emergency situation. Depending on the job, they may need to know how to treat minor cuts and scrapes, as well as more serious injuries like choking and heart attacks.

A security guard is often the person that a potential customer encounters first, so they must be able to greet them in a professional and courteous manner. Additionally, they must be able to quickly respond to questions and concerns and be willing to help if required. They must also be able to work as part of a team and follow the instructions of their superior.

Training can have an enormous impact on a security guard’s ability to perform their duties. Many companies offer security guards a variety of different training courses to help prepare them for the particular needs of their clients. Training should include a combination of classroom instruction and hands-on experience with real-world scenarios. This is especially important for armed security guards who will be expected to handle weapons in the field.

In addition to traditional classroom learning, a good security training program should incorporate the use of interactive tools like quiz apps and spaced repetition training tools. Gamification has been shown to satisfy some of the most fundamental human desires: recognition and reward, status, achievement, competition & collaboration, self-expression, and altruism.